Privacy Policy

This Privacy Policy explains how Fellowes Beswick (referred to as “we,” “us,” or “our”) collects, uses, and protects your personal information in compliance with the Protection of Personal Information Act (POPIA) of South Africa. This policy applies to information collected through the Fellowes Beswick website and other interactions you may have with us.  

1. Information We Collect:

We collect personal information that you provide to us, such as when you complete a form, register on our website, or otherwise interact with us. This information may include:

• Name and contact details (e.g., email address, phone number, address)

2. How We Use Your Information:

We use your personal information for the following purposes:

• Providing Services: To provide the services you have requested through the Fellowes Beswick website.  
  
  
• Marketing: Where you have provided your contact details to us in the course of making an enquiry, opening an account, requesting information, or purchasing our products or services, we may use this information to send marketing communications about similar products or services that may be of interest to you. This is in accordance with the “soft opt-in” provisions under applicable data protection laws, including the Protection of Personal Information Act (POPIA) within Section (69).

  You will always have the opportunity to opt out of receiving such communications at any time, either by following the unsubscribe instructions included in our emails or by contacting us directly. We will not send you marketing communications if you have objected or otherwise indicated that you do not wish to receive them.. You have the right to opt-out of marketing communications at any time (see “Your Rights” below).
  

• Internal Operations: For internal administrative purposes, such as group administration.
  
• Legal Compliance: To comply with applicable laws and regulations.

3. Sharing Your Information:

We may share your personal information with:

• Affiliates: Other Fellowes Beswick affiliates for the purposes outlined above.
• Third-Party Service Providers: Third-party service providers who assist us with services such as hosting, IT support, and marketing (subject to appropriate contractual safeguards to ensure compliance with POPIA).
• Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.

We will not sell your personal information to third parties.

4. Data Transfers:

Your personal information may be transferred to and processed in countries outside of South Africa. We will ensure that appropriate safeguards are in place to protect your information in accordance with POPIA, including contractual agreements that require recipients to provide an adequate level of protection.

5. Security:

We are committed to protecting the security of your personal information. We maintain reasonable and appropriate technical and organizational measures to prevent unauthorized access, use, alteration, or disclosure of your information. These measures include [mention specific security measures, e.g., encryption, access controls, firewalls].

6. Cookies:

We use cookies to collect statistical information about website usage, such as navigation paths, number of visits, and page views. This information helps us improve the website and user experience. Cookies may collect information about your IP address. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of the website.

7. Your Rights:

You have the following rights regarding your personal information:

• Access: You have the right to request access to the personal information we hold about you.  
• Correction: You have the right to request that we correct any inaccurate or incomplete personal information.  
• Deletion: You have the right to request that we delete your personal information under certain circumstances.

8. Data Retention:

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law.  

9. Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website.  

10. Contact Us:

If you have any questions or concerns about this Privacy Policy or our processing of your personal information, please contact us.